Isaac Newton once said, “We build too many walls and not enough bridges.” Nowhere is that truer than in corporate environments.
Departments often operate in silos, even in small companies. From different procedures and policies to different software and working hours, organizational silos are part of today’s working culture. The problem with silos is when customers notice. A seamless transition between departments is a critical part of the customer experience.
One area where silos can impact customers is from back-of-house to front-of-house operations. Hotels, convention centers and large corporate campuses have to update their meeting room signage daily to make sure guests know where they are supposed to go. Imagine if this signage was not only automated, but the signs themselves were intelligent enough that a guest could walk up to one and search on it to see where they are supposed to be not only today, but also tomorrow?
This smooth flow of information doesn’t just impact external customers, but has implications for internal communications as well. Have you ever scheduled a meeting room and found that when your meeting was supposed to start, another group was already there? Or, how about when you’re in the middle of an important presentation and there is a technical glitch and no IT person to be found? An intelligent door display would solve both of these issues by showing who had reserved the room and offering an audio dialing option for room help (more coffee needed STAT!).
The new era of digital door displays is the perfect bridge for a seamless – internal and external – customer experience. With display sizes up to 21”, you don’t have to pull out your glasses to view the messages, and power over Ethernet designs make for easy installations that don’t require expensive electrical upgrades.
Where am I going? How do I get there? What’s going on today? To find the answers to these questions, today’s cutting-edge companies don’t rely exclusively on concierges, static displays or receptionists – they use the latest in digital door display signage!
RMG Networks provides intelligent visual communications for 70% of the Fortune 100, including the latest in digital door display technology. Interested in learning more? Download our product sheet or contact us today.
About the Author:
Julie Rasco is Director, Marketing for RMG Networks and has more than 20 years of experience in marketing and sales. Her passion is to be part of the future of marketing, while contributing to the bottom line today. Follow her on Twitter @JulieRasco or connect on LinkedIn.