RMG Networks Blog

06/08/2015 — RMG Networks Holding Corporation (NASDAQ: RMGN), or RMG NetworksTM, a leading provider of technology-driven visual communications solutions, will host a live webinar on June 11, 2015, titled “Behaviour 2.0: The Latest Advancements in Visual Communications for Contact Centres.” 

The webinar event will focus on using the latest advances in visual communications to drive behaviour of customer service agents and managers, in addition to elevating contact centre productivity and communication. 

Listen in as RMG experts discuss the top challenges faced by contact centre clients today and how the visualisation of key information in the right way addresses key objectives, including – 

  • Communicating with employees via resolution messages
  • Motivating performance and driving behaviour with real-time metrics
  • Identifying common challenges and ways to overcome these challenges

The 30-minute webinar will be hosted by RMG Networks solution specialist, Jason Shave, and Rosie Washbourne, contact centre sales specialist. They will explore the use of resolution messaging (delivering actionable messages rather than data), gamification (making a game out of every day objectives), and how visual communications can be used most effectively to promote productive behaviour and positive engagement.

Registration is open and space is limited for the webinar event. Contact RMG Networks for more information at webinars@rmgnetworks.com

© 2015 RMG Networks Holding Corporation. RMG Networks and its logo are trademarks and/or service marks of RMG Networks Holding Corporation.

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