The holidays are around the corner. As always, but especially around the holiday season, supply chains need to operate like a well-oiled machine.
According to the National Retail Federation’s latest Holiday Headquarters resource, 174 million Americans shopped in stores and online during Thanksgiving, Black Friday and Cyber Monday weekend.
Further, while the average spending was $335 per person, Millennials (ages 25-34) spent 25% more than that average (nearly $420 per person). Additionally, another amazing statistic was the nearly equal spread between types of shoppers, with in-store-only shoppers (51.6 million), online-only shoppers (58.4 million) and both in-store and online (64.6 million).
Supply chains begin gearing up very early in the year for this usual surge in business, with many of them beginning as early as January, after the holiday returns phase is ended.
Many of holiday supply chain plans include:
• Locking down and fine-tuning all sorts of automation tools (hardware and software).
• Peak season hiring and training. (Don’t hire the Grinch!)
• Working out any process streamlining changes required to meet the demand.
• Overall reliance on warehouse management and labor management software (WM and LM).
• Developing appropriate communications. This is key during this busiest time of the year in order to meet the demand and ensuring customer satisfaction.
Is your supply chain ready?
While it is obviously way too late to make a difference for 2017, we would love to assist you in planning for 2018. We have Supply Chain Visibility Solutions that can enable real productivity gains and provide the kind of ROI you are looking for. Learn more about how RMG can help you visualize your supply chain.
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